FAQsHOW MANY PEOPLE CAN GO ON THE BOAT AT ONCE?Our boats can comfortably host up to 12 people plus the captain. We recommend a minimum allowance of 20 minutes per person for on-water activities.


WHERE DO WE GET PICKED UP?We will be picking up primarily from G*Rides Watersports located at Springs Dock Marina. We can also pick it up from Deerfield Marina with advanced notice. Need to be picked up from somewhere else? Give us a call and we can work something out.


CAN WE BOOK FOR AN HOUR?There is a 2-hour minimum to book a trip.


DO I NEED A CREDIT CARD TO BOOK?Yes, a credit card it required to book to secure a deposit.


DO YOU OFFER PACKAGES?Want to surf more? Please inquire about our multiple booking packages to keep you surfing all summer long.


WHAT’S YOUR CANCELLATION POLICY?We have a 72-hour cancellation policy. Any charters canceled within 72 hours will forfeit the full amount of their deposit. Charters canceled within 24 hours of the requested charter or no-shows will be charged the full amount of the charter. See “terms and conditions” for more info. Have questions about the weather? Give us a call or shoot us a text. We can work something out or try to get you re-booked.


WHAT IS THE REFUND POLICY?Refunds will be issued back to the original form of payment less a 3% processing fee. Or, choose a gift card as a refund and receive 100% back. Gift card credit never expires.


WHAT IF IT’S BAD WEATHER?If the weather is not cooperating and the captain deems it unfavorable or unsafe to go out, we are happy to work out the best solution for you. Whether it be rescheduled, a credit for a future date, or a refund.


HOW DO WE PAY?A 50% deposit is required upon booking. The remaining balance due can be paid upon arrival before we embark.


Where Do You Pick Us Up?We will be picking up primarily from G*Rides Watersports located at Springs Dock Marina. We can also pick it up from Deerfield Marina with advanced notice. Need to be picked up from somewhere else? Give us a call and we can work something out.


WHAT SHOULD WE BRING?Towels, non-spray sunscreen, warm layers, sunglasses, and a hat. You’re welcome to bring your own life jackets but we will provide top-quality performance jackets for you to use.


CAN WE BRING DRINKS?Yes, our boats come with built-in coolers. Guests are welcome to bring their own drinks or their own cooler. No Styrofoam coolers, please. We will provide water and Ice.


CAN WE CHARGE PHONES ON THE BOAT?Yes, our boats are equipped with USB ports.


CAN WE PLAY OUR OWN MUSIC?Absolutely! We encourage it! Our boats are equipped with a rockin' stereo, and you can connect your phone via Bluetooth. Can’t wait to hear your tunes!


WHAT’A NOT ALLOWED?Messy foods, spray-on sunscreen, red wine, styrofoam coolers, animals, sharp objects, or shoes (such as high heels or hiking boots). No smoking. No drugs.

Also note: swimsuits that haven’t been washed (the colors may bleed onto our seats. We love your style but we also love our boat colors just the way they are).


HOW OLD DO YOU HAVE TO BE TO BOOK?You must be 18 years old to book with a valid credit or debit card.


HAVE ANY OTHER QUESTIONS?

CONTACT US